Smartbox’s Journey of Innovation
Changing the Way You Send, Receive, and Manage Packages
A Legacy of Innovation, A Future of Solutions
Founded with a vision to transform package management industry, Smartbox has built a legacy of delivering innovative, reliable, and scalable locker solutions. Over the years, we have become a trusted partner for businesses across industries, offering secure, seamless, and data-driven logistics solutions.
Our expertise, backed by the deployment of over 14,000 lockers and a 98% customer satisfaction rate, stands as a testament to our commitment to excellence in customer service. Smartbox Lockers continues to lead the way in shaping the future of smart, efficient package management systems worldwide.
Our Mission
At the heart of Smartbox is a mission to simplify the complexities of last-mile delivery through innovative and dependable solutions. The surge in e-commerce highlighted the need for a fresh approach to package management—and Smartbox, with the means of lockers, is here to meet that need. We’re all about building trust with our customers by delivering secure, efficient, and people-first solutions.
Our Vision
We aim to be the global leader in the smart locker industry. We’re building on the progress we’ve made and laying the groundwork for the future. To achieve this vision, we challenge ourselves every day to be smarter, faster, and better. Whether you’re just discovering us, or you’ve been with us from the beginning, we’re on a journey to change the way the world handles packages—and we’re just getting started.
values
Integrity
Reliability
Inclusivity
Customer-First
Our ultimate goal is to become the world's leading smart locker technology provider, with a focus on innovation, reliability, exceptional customer experience and, a commitment to being industry-agnostic."
Amit Sawhney, Founder & CEO
2015
The Big Idea
A small team with a bold vision—transforming parcel management with smart lockers. And just like that, Smartbox was born.
2016
Making Waves
Partnered with DMRC to launch India’s 1st smart locker network.
2017
Banking on Innovation
Took it a step further with ICICI’s ibox, the 1st smart locker network for the banking sector. Convenience was catching on!
2018-19
Going Global
Crossed borders with our 1st international locker network for The Commercial Bank of Qatar. From India to the world!
2023-24
14,000 and Counting
Big Win: 14,000 lockers installed and we’re still growing.
Innovating:
Innovating: We are thriving. Innovation never stops at Smartbox!
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